FAQ
Age Restriction for Rafting?
For age limits for Rafting, children between the ages of 7-12 year old years old can ride along with their parents.
Does the guide use English?
Yes, our guides speak English and Indonesian
Before going on an Rafting tour, are we given a training session or explanation on the correct way to Rafting?
This is an important part of ensuring your safety when Rafting that we cannot ignore. So we will explain in detail and make it easy to understand. If necessary, we will give an example and you can try it.
Are there any regulations and insurance that we have to sign before going on an Rafting?
Yes, riders must sign these regulations before going on an Rafting tour. The regulations discuss what must be obeyed when doing a tour, age restriction, About your belongings, Health Condition Restriction, Dangerous conditions where we can stop the tour such as extreme weather etc, it also explains if riders break the rules, the actions we will take as a tour service provider, and also discusses we have insurance regulations, which you can read at our reception desk.
What needs to be followed when going on an Rafting?
We really don’t respect drivers who drive recklessly which can harm other people and their surroundings. Follow the instructions from the guide who guides you when carrying out the tour. In general, we forbid you from overtaking, driving zigzag, driving at excessive speed, ignoring the tour guide, hitting other drivers because of this. intentionally or through carelessness. If any of the above happens, it will result in harm to us and our property, other drivers and the surrounding community. We can unilaterally stop the tour and we will ask for compensation to be paid.
What to wear?
Comfortable and Lightweight Clothing: Opt for dry-fit clothing allowing free movement.
What to Bring?
Change Clothes, Sunblock, Toiletries, Cash, Bag for Wet Clothes
Is it permissible to bring a smartphone on the tour?
We allow it but we don’t recommend it. Whatever items you bring, if there is loss or damage to the items you bring during the tour, we are not responsible for this. It’s best to store it in the lockers we provide.